The screens in the reception area at the hospital flash the names of patients as their appointments become due. "I must say, " says an elderly man in front of me to his neighbour, " I'm not too keen on doubled barrelled names."
A local taxi firm called Walkers Taxis has completely won me over. Not only do they know my name when I call from my land line, but they know where I live when I call from my mobile. No more instances of having the taxi you have booked nicked from under your nose by a chancer.