In The Grove a small boy in a Darth Vader black Helmet and cloak pursues two pigeons. He shouts at the top of his voice. The pigeons rise in the air and land a few yards away. They have seen it all before.
From the bank counter I have a glimpse through an open door into a sort of large common room. The room is dominated by a green notice board on which someone has written in caps with a black ink marker the words "Dedicated Empathetic Knowledgeable". I imagine the training session where these qualities are proposed as models presumably to the bank staff and management. But what do they mean? What do they really mean?